If you are owner of an older device, you might be getting an error message saying that Netflix will stop working on the device from next month. And now, the streaming giant has confirmed that some of the older devices will lose support for Netflix due to technical limitations after December 1.
In the official support page, the company wrote:
If you see an error that says:
‘Due to technical limitations, Netflix will no longer be available on this device after December 1st, 2019. Please visit netflix.com/compatibledevices for a list of available devices.’
It means that, due to technical limitations, your device will no longer be able to stream Netflix after the specified date.
This message will appear multiple times before the specified date as a reminder. To continue streaming, you’ll need to switch to a compatible device prior to that date. To see a list of compatible devices, visit netflix.com/compatibledevices.
Shortly after the announcement, Samsung announced the some of the company’s older smart TVs will stop working with Netflix. The company wrote,
“Although some of our older TV’s (2010 and 2011 models, with C or D after the screen size in the model code) will no longer support Netflix directly beginning December 1st, 2019, many other devices you may have connected to your TV are still supported. You can find a list from Netflix at netflix.com/compatibledevices. As long as you have one of the supported devices, like a game console, streaming media player, or set-top box, you’ll still be able to watch Netflix on your TV.”
While several outlets have since then tried to list the affected devices, it’s unclear at the moment how many devices are being affected by the upcoming changes. But as Disney is set to launch its own streaming network in just couple of days, it’ll be interesting to see if Netflix decides to bring support for these older devices in any to retain its customers in the coming days.