Shortly after Google released a firmware update for Google Home devices few days, several users complained that their devices stopped working. Although the problem occurred due to the recent update, Google refused to replace its customers’ devices in case they were out of warranty. However, in a recent statement, the company has revealed that it will replace the affected devices.
In the statement made to Android Police, Google confirmed that it will be replacing the affected devices even if they are out of warranty. Moreover, Google noted will release another update that will fix the problem in order to ensure that such occurrences don’t happen in future.
The company said, “We are aware that a small number of Google Home and Google Home Mini devices are affected by an issue that causes the device to stop working. We have a fix that will prevent the issue from happening and will be rolling it out soon. We are replacing affected devices.”
As a result, if you were affected by the latest update and Google didn’t replace your device first time around, you should contact the company again in order to solve the problem in case you have a device that isn’t working.