After several years of anticipation, Samsung finally unveiled Galaxy Fold earlier this year. Unfortunately, prior to its release, reviewers of the phablet revealed that the display was coming out of the smartphone for no apparent reason. As a result, Samsung was forced to cancel the pre-orders in May. As we wait for the release of the revolutionary device, new details are coming out regarding the smartphone’s cause of failure.
In a recent meeting with a group of Journalists, Samsung Electronics CEO DJ Koh admitted that he was pushing out the device before it was ready for consumers. He said, “It was embarrassing. I pushed it through before it was ready. I do admit I missed something on the foldable phone, but we are in the process of recovery.”
Koh’s latest comment comes as we await the release of the smartphone. Although reports in May claimed that we will get the device in June, that never became a reality and few days earlier, AT&T cancelled all of the pre-orders for the device which suggests that we might not get the smartphone in the next couple of weeks at least.
However, Koh revealed that the company is testing the device to ensure that there isn’t any disaster following the release of the smartphone this time around. He continued, “We defined all the issues. Some issues we didn’t even think about it but thanks to our reviewers, mass volume testing is ongoing.”
Despite claiming that the device is somewhat ready for launch, Koh didn’t say when we might finally get the device. His comments came after Samsung’s display chief recently claimed that the smartphone’s foldable display is ready meaning, we should expect the release of Galaxy Fold pretty soon. Interestingly, Koh asked to those who are interested in the technology giving Samsung more time.
Given Samsung’s recent history, it’s good to see that the company is taking precautions to prevent any kind of unfortunate situation. Few years earlier, Galaxy Note 7 provided a major headache for the company. Hopefully, we won’t encounter similar situation this time around.