As switching smartphone carriers in the UK can be pretty time consuming, authorities in the country have now introduced a new method to make the entire process faster.
Prior to the change, if you wanted to switch your mobile carrier, you would be required to call your service provider to get a PAC or porting authorization code that would enable you to switch of your carriers. As it can be pretty lengthy process at times, Ofcom has announced that you will be able to get the PAC via a simple text message.
Thanks to the latest changes, if you are interested in switching your service provider but would like to keep your phone number, you will need to send ‘PAC’ to 65075 and you should get a reply containing the code within a minute. Moreover, the message will contain any kind of charges you might encounter during the process. From the time you receive the code, you will have 30 days to use the code in case you want to switch your carrier.
Ofcom revealed that it introduced the service in order to make it easier for customers who wish to switch their numbers. The organization’s research team found that 31 percent of the mobile users find it difficult to switch off from current service provider. Moreover, many users inadvertently remain with their current service provider as switching off from one network to another might take long time and put off by the requirement to contact several places to switch their carriers.
Apart from the previously mentioned method to obtain a PAC, you can now send STAC to 75075 to cancel your contract in case you don’t want to keep your older number. Moreover, if you are interested in switching your service provider and would like to know if you will be required to pay a termination fee, you can send INFO to 85075 which will send you a reply containing all the necessary information.
Lindsey Fussell, Ofcom’s Consumer Group Director, said: “Breaking up with your mobile provider has never been easier thanks to Ofcom’s new rules. You won’t need to have that awkward chat with your current provider to take advantage of the great deals available.”