If you have regularly use Uber, you might be familiar with surge pricing during different circumstances. While you’d think there wouldn’t be any manipulation with the surge pricing, a recent report by ABC7 has revealed that Uber drivers are artificially increasing the surge pricing.
This isn’t the first time we’ve heard about the problem. Earlier last month, ABC7 reported that drivers are manipulating prices of Uber rides. However, at the time Uber claimed that the problem isn’t widespread and it has got built-in features to avoid any kind of manipulation.
Interestingly, ABC7 revealed that they have received responses from Uber riders from around the country after the report came out. Along with riders’ responses, the local network cited several YouTube videos to show that the occurrence is pretty common as riders were forced to pay higher prices. According to the network, in order to create the surge pricing, the drivers would turn their apps off at the same time and turn them back on. This would result in price increase from $10 to $20.
Despite Uber’s claims, the price manipulation process seems awfully simple. Following ABC7’s report, Uber responded to ABC7 that the company has policies regarding such behaviors as engaging in such practices would remove a user from its services. However, the company revealed that it can be difficult to determine if a user is engaging in such activities. As for drivers, they claimed that recent salary drop has resulted in their decisions to engage in such practice in order to survive.