Yesterday, Epic Games revealed that Fortnite mobile users are experiencing a login issue when trying to get into the game using Facebook or Google account. Shortly after the issue was reported, Epic revealed that they are working on fixing the problem and in the meantime, offered an alternative to log into the game.
According to the company’s latest post in Reddit, those who used Facebook or Google to sign into the game, will be required to sign-in to the game using a browser instead of the actual game. From there, you will need to log in using Facebook or Google account you used for the game.
Afterwards, you will need to go to Fortnite account’s Password & Security settings, from there, you will need to choose the option to labelled “Choose a new password”. After you have entered the password, you might need to verify the changes using the email you use with the account.
After completing the process, you will be able to log into the game using the email and password without problem. While logging in using Facebook or Google is the fastest available option at the moment, you will need to wait a bit before Epic Games solves the issue that’s causing the log in problem.