Back in 2017, a complaint revealed that Comcast added its service plans to its customers’ plans without prior permissions. While at the time it wasn’t clear how much fine the company would pay, a recent report from Ars Technica has revealed that the company will be required to pay over $9 million in penalties.
According to the Attorney General’s office, the company violated the law over 445,000 times. Among these, the company added the service plan to 240,000 customers who had no idea about their purchases. The company didn’t mention the service plan to the remaining number of customers.
While the company will have to pay only a small amount of its total profit, the more disturbing part about this entire saga is that Comcast was aware of the entire practice. However, the company will be paying much more as it’s required to refund every customer who was affected by it.