After recent reports claimed that a number of iPhone 7 customers have started to receive “No Service” error, Apple has launched a free repair program for affected users.
During the announcement, the company noted that only a small number of handsets are affected by the latest bug as the problem is caused by a failed component on the main board of iPhone. According to the company, problematic models were sold in China, Hong Kong, Japan, Macao, and the US between September 2016 and February 2018.
The latest announcement comes via the company’s support page where it wrote,
“Apple has determined that a small percentage of iPhone 7 devices may show “No Service” in the status bar (even if cellular coverage is available), due to a component that has failed on the main logic board.”
“These affected units were manufactured between September 2016 and February 2018 and sold in China, Hong Kong, Japan, Macao, and the U.S. See below for iPhone 7 model numbers that are covered in this program.”
“If your device exhibits the symptom described above, Apple will repair your device, free of charge. Your iPhone will be examined prior to any service to verify that it is eligible for this program. This program only applies to iPhone 7.”
“Apple will be contacting customers via email who may have paid for a repair related to this issue to arrange for reimbursement. If you believe you paid for a repair related to this issue, and have not received an email from Apple by the end of March 2018, please contact Apple.”
If you are affected by the problem, then you should note that you will need to fix any existing damage before Apple fixes the No Service issue free of charge.