Earlier last year when OnePlus began showing ads for its newest model, in form of notifications, it received instant criticisms from users who weren’t too happy with the move. Too make things worse, the company didn’t include any way of opting out the advertisements which ultimately made the things much worse for OnePlus. Interestingly, Google has started doing something similar in form of a survey.
This latest news comes from Android Central’s Andrew Martonik who revealed that a Pixel 2 XL has brought up a customer satisfaction survey within the device’s settings menu. While in the settings, a pop-up appeared in the bottom right corner with the message, “Help improve Pixel: 1 minute survey.” Martonik revealed that he had choice to take the survey or dismiss it entirely. After he chose to take part in the survey, it presented several basic questions including “how satisfied are you with this phone,” “when did you start using a Pixel 2 phone,” and “which company made your previous phone.” All of the questions are accompanied by multiple choice responses with an option to write any comment at the end to Google.
At the moment it is unclear if Google is planning on pushing the survey to a wider number of users given that customers of a premium device might not welcome the move.
Image: Flickr/Maurizio Pesce