Earlier today, Facebook announced that its personal assistant, M, will be discontinued on January 19.
Back in 2015, Facebook announced M as a form of personal assistant which is available inside the social network’s messenger app. While a there was a lot of personal assistant available at the time, the company tried to differentiate M from others by using a conversational question and answer format which would be trained and supervised by real people on the back side of the feature.
However, since the introduction back in few years earlier, not a lot of Facebook users had access to the assistant. A recent report by The Verge revealed that only 2,000 Facebook users living in California were using the assistant. As most users can currently access to the M Suggestions, the M assistant was no longer necessary. As a result, the company has announced that it will retire the human-supervised version of the assistant.
With M Suggestions, users can make plans, send stickers as well as get suggestions for payments directly from messenger. The company also confirmed to The Verge that the human-supervised project was an experiment and the company will relocate the employees who worked with the assistant since its initiation.