Home TechnologySoftware & Apps Apple Claims iOS 10.2.1 Update will Fix Battery Shutdown Problem for Most iPhone 6 and 6S users

Apple Claims iOS 10.2.1 Update will Fix Battery Shutdown Problem for Most iPhone 6 and 6S users

Since October last year, iPhone 6 and 6S users were facing problems as their phones were randomly switched off for no apparent reason. Apple recently released a OS update to fix the problem and the company is claiming that the update will fix majority of the users’ issue.

In a statement to TechCrunch, the company said, “With iOS 10.2.1, Apple made improvements to reduce occurrences of unexpected shutdowns that a small number of users were experiencing with their iPhone,”

“iOS 10.2.1 already has over 50 per cent of active iOS devices upgraded and the diagnostic data we’ve received from upgraders shows that for this small percentage of users experiencing the issue, we’re seeing a more than 80 per cent reduction in iPhone 6S and over 70 per cent reduction on iPhone 6 of devices unexpectedly shutting down.”

The company also said that if the problem still persists, then users should contact customer support in order to fix the problem.

“We also added the ability for the phone to restart without needing to connect to power, if a user still encounters an unexpected shutdown. It is important to note that these unexpected shutdowns are not a safety issue, but we understand it can be an inconvenience and wanted to fix the issue as quickly as possible. If a customer has any issues with their device they can contact AppleCare.”

If your iPhone is still suffering from the problem, then you can get a free battery replacement by taking your handset to Apple store to fix it.

Featured Image: Wikimedia Commons

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